Transactional email DNS Settings
TRANSACTIONAL DNS SETTINGS
1. SPF
Type
Name/Host/Alias
Value/Answer/Destination
TTL
TXT
@
v=spf1 a mx include:_spf.elasticemail.com ~all
Automatic or the lowest allowed
If you have subdomain(s), then you need to replace @ with the subdomain, e.g., support in the Name/Host/Alias field.
Type
Name/Host/Alias
Value/Answer/Destination
TTL
TXT
subdomain
v=spf1 a mx include:_spf.elasticemail.com ~all
Automatic or the lowest allowed
Note: if you have an existing SPF Record, you’ll need to merge both records.
More info on how to do this here: https://wpmailsmtp.com/fix-multiple-spf-records/
2. DKIM
Type
Name/Host/Alias
Value/Answer/Destination
TTL
TXT
api._domainkey
k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQ
CbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuC
t6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEI
I0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV
/lbdiJqmBnWKjtwIDAQAB
Automatic or the lowest allowed
If you have subdomain(s), then you need to add your subdomain, e.g., support at the end of api._domainkey in the Name/Host/Alias field, so it will look like api._domainkey.support.
Type
Name/Host/Alias
Value/Answer/Destination
TTL
TXT
api._domainkey.subdomain
k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQ
CbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuC
t6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEI
I0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV
/lbdiJqmBnWKjtwIDAQAB
Automatic or the lowest allowed
3. Tracking
Type
Name/Host/Alias
Value/Answer/Destination
TTL
CNAME
tracking
api.elasticemail.com
Automatic or the lowest allowed
If you have subdomain(s), then you need to add your subdomain, e.g., support at the end of tracking in the Name/Host/Alias field, so it will look like tracking.support.
Type
Name/Host/Alias
Value/Answer/Destination
TTL
CNAME
tracking.subdomain
api.elasticemail.com
Automatic or the lowest allowed
For additional information, please visit:
https://support.cloudways.com/en/articles/5130879-how-to-activate-the-elastic-email-add-on
4. DMARC
If you are looking to set a custom DMARC policy, we strongly recommend using Elastic Email’s DMARC Generator – it will help you create DMARC records suited for your domain.
SMTP Setup
If you are using any plugin like WP Mail SMTP to send emails from site, make sure you have this configuration:
Host: smtp.elasticemail.com
Port: 2525
Protocol: TLS
SMTP Auth: Plain
Username: Your API key
Password: Your API key
